Clique Technologies Co. ("Clique," "we," "us," or "our") wants you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes how we handle personal information that we collect through our websites, apps, social media pages, online communications, and any other sites or services that link to this Privacy Policy (collectively, "Services"). To submit a request visit support.clique.app
PERSONAL INFORMATION WE COLLECT
We collect the following categories of Personal Information when you engage with us:
Personal information we receive from you
| Data Categories | Examples |
|---|---|
| Name & Contact Details | First and last name, email address, and phone number. |
| Account information | Username, birthdate, gender, and interests. |
| Relationship History | Purchases you've made through the Services, details of your communications with us, and details of your claims, complaints, and queries in general. |
| Payment Information | Payment card information, bank account information and other billing details. This information may be processed by our payment service providers, which may handle your payment information in accordance with their own privacy policies. |
| User-generated Content | Videos, photos, voiceovers, comments to content, conversations with groups, captions, prompts you create and share, interest-based groups, private or public cliques/groups you create, responses to prompts, and other data you generate within the app. |
| Interaction data | Prompt participation, engagement with other users including calling, texting and video chatting people on your friends list, conversations, features you interact with, and other information about your activities within the app. |
| Device contacts | If you choose to grant the app access to your contact book, we will use this information to allow you to invite others to join the app, your interest-based groups, and to otherwise personalize your experience using the app. You can always change your device settings to terminate our access to your contact book. |
| Preferences | Language, interests, and other feedback/preferences that you might express during your use of our Services. |
| Marketing Data | Choices regarding our newsletters, surveys, and other marketing or advertising displayed or provided to you, and preferred methods of receiving such promotional communication. |
Personal information collected automatically through your use of our Services
| Data Categories | Examples |
|---|---|
| Online Activity Data | Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them. |
| Device Information | Your mobile device's operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), advertising ID, and general location information. |
We use the following tools for automatic data collection
| Cookies | Cookies are pieces of information stored directly on the device that you are using and allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We, our advertising partners, and our service providers may use the information for security purposes, to facilitate navigation, display targeted advertisements, display information more effectively, conduct analytics, and personalize your experience. We do not currently respond to browser do-not-track signals. You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html. |
| Local Storage Technologies | These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. |
| Pixel Tags | Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. |
Other sources from which we collected personal information
| Data Categories | Examples |
|---|---|
| Social Media | Information we collect from social media sites may include details such as profile pictures, social media account ID, and other public social media profile information. |
| Third Party Logins | When you link, connect, or login to our Services with a third-party service (e.g., Google or Facebook), you direct the service to send us information as controlled by that service or as authorized by you via your privacy settings on that service. |
| Other Third Parties | We may collect information from sources such as publicly available databases, marketing partners, service providers, and data brokers. |
HOW WE USE PERSONAL INFORMATION
| Purposes | Examples |
|---|---|
| Administering the Services | Providing the Services and interacting with you, receiving and responding to your requests; verifying your information; sending you administrative information, such as agreements to provide the Services, and changes to our terms, conditions, and policies. We engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation. |
| Operations and General Business | Troubleshooting and diagnostic testing; conducting performance analyses of our systems and Services; testing new system features to evaluate their impact; system and log maintenance; technical support, system debugging, and hosting data; facilitating mergers, acquisitions and other reorganizations and restructurings of our business (including prospective transactions). We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interest. |
| Marketing | Sending you our newsletters, publications, updates, and invitations, that we think may be of interest to you. We may send marketing messages through mail, email, phone call, and text message. Where required under applicable law, we only send you direct marketing communications with your consent. |
| Targeted Advertising | Engaging advertising partners, including third-party advertising companies and social media companies, to display ads to you on other websites and online services. These companies may use cookies and similar technologies to collect information about your interaction over time across the Services, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users on other online platforms. Where required under applicable law, we only engage in targeted advertising with your consent. |
| Relationship Building and Engagement | Facilitating and responding to any social sharing and posts on our Services, and other customer relationship building activities. We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interest. |
| Personalizing our Services | Personalizing our interactions with you and providing you with information and/or offers tailored to your interests, such as suggesting prompts and groups and delivering other content via our Services that we believe will be relevant and interesting to you. We provide personalized services based on our legitimate interests, and with your consent to the extent required by applicable law. |
| Improving and Developing Products and Services | Conducting data analysis, for example, monitoring and analysing Services use and using data analytics to improve the efficiency of our Services; developing new Services; considering ways to enhance, improve, repair, maintain, or modify our Services; identifying usage trends, for example, understanding which parts of our Services are most interesting to users; determining the effectiveness of our promotional campaigns; operating and expanding our business activities. We engage in these activities based on our legitimate interests, and with your consent to the extent required by applicable law. |
| Aggregation and/or Anonymization | Aggregating and/or anonymizing personal information so that it will no longer be considered personal information. |
| Security and Fraud Prevention | Conducting audits; verifying that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements; monitoring for and preventing fraud; for security purposes, such as maintaining system security. We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interest. |
| Legal and Compliance | Fulfilling our legal and compliance-related obligations, including complying with applicable laws, complying with legal processes, responding to requests from public and government authorities, meeting national security or law enforcement requirements, and complying with requirements set by industry-specific supervisory bodies. Enforcing our terms and conditions and standards; protecting our operations; protecting the rights, privacy, or property of our business; responding to auditors; allowing us to pursue available legal remedies and make insurance claims, defend claims, and limit the damages that we may sustain. We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interest. |
HOW WE DISCLOSE PERSONAL INFORMATION
Here are the types of entities to which we may disclose personal information in providing our Services:
| Affiliates | For purposes described in this Privacy Policy. |
| Other App Users | We make certain profile information available to other app users. |
| Service Providers | Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services). |
| Professional Advisors | Such as accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions |
| Advertising Partners | Third party advertising companies, including for the interest-based advertising purposes described above, which may collect information on the Services through cookies and other automated technologies. |
| Authorities and Others | Such as law enforcement, public, regulatory and government authorities, courts, or tribunals. |
| Other Online Services | Such as our apps, social media pages and other online services to which you choose to post information and content. |
| To Comply with Applicable Law and Regulations | This may include laws outside your country or region of residence that could legally require us to process your personal information. |
| Business Transferees | We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). |
HOW YOU DISCLOSE PERSONAL INFORMATION
By using the Services, you may elect to disclose certain personal information to other users you are connected with, or to other members of your groups. Please note that any information you post or disclose in this context may be read, collected, or used by other users. You should use caution in disclosing personal information within the Services.
SECURITY
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
YOUR CHOICES
Marketing choices
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related emails, text messages, or other communications from us on a going-forward basis, you may opt out by following the unsubscribe instructions in any such message or by emailing us at support@clique.com. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
Device permissions
You can revoke the app's access to your contact book by adjusting those permissions in your device settings. Please note, that even if you terminate our access to your contact book, we may continue to retain the copy of your contacts that you had previously shared. Please email us at support@clique.com if you would like us to delete this information.
Personal information requests
Depending on your location and the nature of your interactions with our Services, you may request the following in relation to your personal information:
- Information about how we have collected, disclosed, and used your personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
- Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily-usable format.
- Correction of personal information that is inaccurate or out of date.
- Deletion of personal information that we no longer need to provide the Services or for other lawful purposes.
- Additional rights, such as to object to and request that we restrict our use of your personal information, and where applicable, you may withdraw your consent.
To submit a personal information request, email us at support@clique.com. We may ask for specific information from you to help us confirm your identity. You are entitled to exercise the rights described above free from discrimination. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights.
Complaints
If you are not satisfied with how we address your request, you may submit a complaint by emailing us at contact@clique.com. If you are based in certain jurisdictions, you may lodge a complaint about how we handle your personal information with a supervisory authority, including in your country of residence, place of work, or where you believe an incident took place.
RETENTION PERIOD
We retain personal information for as long as needed or permitted in light of the purposes for which it was obtained as outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.
CROSS-BORDER TRANSFER
Your personal information may be stored and processed in any country or region where we have facilities or in which we engage service providers. By using the Services, you understand that your personal information will be transferred to countries outside of your country or region of residence, including the United States, which may have data protection rules that are different from those of your country or region. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries or regions may be entitled to access your personal information.
Some countries outside of the EEA/UK are recognized by the European Commission and/or the UK government as providing an adequate level of data protection according to EEA/UK standards: the list of the EEA's adequate jurisdictions is available here, and the list of the UK's adequate jurisdictions is available here. For transfers from the EEA or the UK to countries not considered adequate by the European Commission or the UK government (as applicable), we have put in place adequate measures, such as the standard contractual clauses adopted by the relevant authority to protect your personal data. You may obtain a copy of these measures by contacting us at support@clique.com.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from individuals under 13.
UPDATES TO THIS PRIVACY POLICY
The "Last Updated" legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
CONTACT US
You can reach us at contact@clique.com.